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+385 95 110 1001

The requested accommodation can not be found.

Contact us for more information:
Email: info@travelistria.com
Phone: +385 95 110 1001

TRAVEL ISTRIA - Travel agency

Head of office: Kristina Peršić

Agency ID: HR-AB-52-130058039

VAT ID: HR 12733606235

Sv. Teodora 2, 52100 Pula

+385 95 110 1001 (24/7 support)

+385 91 53 78 481

info@travelistria.com

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NOTICE ABOUT MAKING WRITTEN COMPLAINTS OF THE SERVICE USERS

TRAVEL ISTRIA - Travel agency

NOTICE ABOUT MAKING WRITTEN COMPLAINTS OF THE SERVICE USERS

In accordance to directive of the Article 6, Paragraph 1, Item 3 of the Law on Providing Tourism Services, NN (national newspapers) No. 130/17 the user's written complaint can be made:

- in writing in the business premises;
- through email; info@travelistria.com
- by mail on the address:

TRAVEL ISTRIA j.d.o.o.
Department manager: Kristina Peršić
Sv. Teodora 2, 52100 Pula, Croatia

The reception of the complaint will be confirmed in writing without any delay after receiving the written complaint of the service user, and the answer will be given in writing within 15 days starting from the day of receiving of complaint.